Orders typically take 2-3 business days to process before shipping. Standard shipping then takes 2-3 business days depending on location. We endeavour to reach you your pieces within a week of placing your order

Yes, we ship to most countries worldwide. International shipping costs and delivery times vary; please check the shipping estimator at checkout. Note that the customer is responsible for any customs duties or taxes.

Once your order is shipped, you will receive a shipping confirmation email containing your tracking number and a direct link to the carrier's tracking website. Please allow up to 24 hours for the tracking information to update.

Shipping costs are calculated at checkout based on the total weight of your order and your location. Please refer to our shipping policy for further details (link)

We accept returns for unworn, unwashed items with tags attached within [e.g., 30] days of delivery. We accept returns only if the product received is damaged or doesn't fit right. All returns must be initiated through our online portal. Please see our full Returns Policy (link) for exclusions.

We do not offer an exchange as we do not hold stock of items to replace your purchase with. Pieces are only made once you place an order and may be returned if they do not meet the standards specified in our product descriptions. 

The customer is generally responsible for return shipping costs. However, we will cover the return shipping fee if the return is due to an error on our part (e.g., damaged or incorrect item).

Yes, we typically offer sizes from S to XL. Please refer to our detailed Size Chart linked on every product page for precise measurements. We are happy to craft pieces to custom measurements at no extra charge to include sizes that might not be part of our general size chart.

We pre shrink our fabrics before cutting your garments from them. However a slight shrinkage is possible depending on the washing process you use. We recommend washing in cold water using a mild detergent on a delicate cycle and air drying your clothes.

We use Azo free or plant dyed fabrics. Minor color bleeding may occur on the very first wash, particularly with deep colors. We advise washing your coloured garments separately from your whites.

Handwoven cotton is fabric woven manually by a skilled artisan on a traditional handloom. This slow, non-electric process results in a softer, more breathable cloth with a unique texture. Each piece reflects the individual skill and touch of the weaver.

The higher cost is due to the labor-intensive production and ethical sourcing. A weaver produces significantly less yardage than a machine daily, and the price reflects fair wages for this specialized, centuries-old craft. 

We operate on a direct-trade model, working directly with our artisan cooperatives. This ensures they are paid fair prices for their labor and skills that are well above the regional minimum wage. We prioritize ethical, sustainable partnerships.